★ Starred in your notes: SLA · MSA · BPA · NDA.
Breakdown 1 — Why third parties matter
From class — third-party security concerns: not much control; check their policies. Supply-chain vectors (2.2) and MSP/vendor compromise reach you through the trust you extend.
Breakdown 2 — Vendor assessment (before and during)
| Activity | What it is |
|---|---|
| Penetration testing | Require evidence the vendor tests its own systems (or allow you to) |
| Right-to-audit clause | Contract term letting you (or your auditor) inspect the vendor's controls |
| Evidence of internal audits | Vendor shares audit results |
| Independent assessments | Third-party attestations: SOC 2 Type II, ISO 27001 certificate, PCI AOC |
| Supply chain analysis | Map the vendor's own vendors — where do their risks come from? |
| Questionnaires | Standardized security questionnaires (SIG, CAIQ) the vendor completes |
| Vendor monitoring | Ongoing: re-assess yearly, watch their breaches, review SLA reports, risk-scoring services |
| Rules of engagement | For any testing you do against the vendor — scope, timing, contacts, what's off-limits |
Breakdown 3 — Vendor selection
- Due diligence — do your part before (class): financial stability, security posture, references, certifications, legal history.
- Conflict of interest — the decision-maker (or the vendor) has a competing interest (auditor who also sells the product; employee with equity in the vendor). Disclose and separate.
Breakdown 4 — Agreement types (class: know SLA, MSA, BPA, NDA)
| Agreement | Purpose | Binding? | Class note |
|---|---|---|---|
| SLA — service-level agreement | Measurable service targets (uptime 99.999%, response time) and penalties | Yes | "like cloud" |
| MSA — master service agreement | Umbrella contract with general terms; individual work is added via SOWs | Yes | "master service agreement" |
| WO / SOW — work order / statement of work | Specific deliverables, timeline, price for one project under the MSA | Yes | |
| NDA — non-disclosure agreement | Protects confidential information shared between parties | Yes | |
| BPA — business partners agreement | Defines a partnership: responsibilities, profit sharing, decision rights | Yes | |
| MOU — memorandum of understanding | Statement of intent/alignment; usually not binding | No (typically) | |
| MOA — memorandum of agreement | More detailed than an MOU; may be binding | Sometimes | |
| ISA — interconnection security agreement | Technical/security terms for connecting two networks | Yes | (class: crossed out — "won't be on it") |
Exam tip: "Uptime guarantee with credits" → SLA. "Framework contract, details in later documents" → MSA (+ SOW). "Two companies sharing profits on a joint product" → BPA. "Share a design under confidentiality" → NDA. "Two agencies agree to cooperate, no legal obligations" → MOU. "Contract lets us inspect their data center" → right-to-audit.
Quick self-check
- MSA vs. SOW? (Umbrella terms vs. the specific job.)
- Which agreement is typically non-binding? (MOU.)
- What's the purpose of a right-to-audit clause?
Sources: 20260917_173307.jpg, 20260917_173312.jpg